1st Sea School
17 The Slipway
Tel: (023) 92 373309
Terms & Conditions
All bookings made on the 1st Sea School website booking form still require the appropriate deposit of 25% of the invoice total to be made to 1st Sea School to confirm the booking, we will contact you within 24 hours to arrange payment. The remaining balance is required prior to commencement of training.
In the event of cancellation 1st Sea School must be notified in writing. The cancellations will be deemed to take effect upon receipt of this notification. In this event the following cancellation charges will apply:
Between 2-4 weeks 50% of the total cost
Between 1-2 weeks 60% of the total cost
Less than 1 week 70% of the total cost
1st Sea School at no time accepts liability for personal accidents, damage or loss due to your negligence. Clients must be insured against all such risks (we can advise on this matter). We maintain full insurance cover on our vessels including third party liability. If using one of 1st Sea School's vessels it will be clean and tidy ready for the students arrival. In the unlikely event that 1st Sea School should need to cancel a booking, only pre-paid tuition fees will be refunded.
Unnecessary damage and losses attributed to carelessness on the part of the Client will be charged at a replacement price, fair wear and tear will be taken into consideration. Clients must if using their own vessels insure their vessel for the purpose and duration of the course. Unless informed otherwise 1st Sea School will assume this to be done.
At the end of a course, students are invited to complete a feedback form and either hand it in to the instructor or post it to 1st Sea School at a later date.
Download our Feedback Form:
If a student on a course at any time feels dissatisfied they should raise the matter immediately with the instructor. Should the student still have reason to be dissatisfied, they should refer to the Principal at the next opportunity, and in any case within 24 hours. If they are unable to inform the Principal within 24 hours, then the student should submit their complaint in writing within seven days to the following address:
The Principal, 1st Sea School, 17 The Slipway, Port Solent, Portsmouth, Hampshire, P06 4TH.